Introduction on MilesWeb Review
MilesWeb, established in 2012, has emerged as a prominent web hosting provider in India. With a diverse range of hosting solutions, including shared, VPS, cloud, and dedicated hosting, it caters to a global clientele. This review delves into the various facets of MilesWeb Review offerings, focusing on performance, support, pricing, and terms of service, to help you determine if it’s the right choice for your hosting needs.
Performance and Reliability
1. Speed and Uptime
MilesWeb boasts impressive performance metrics, particularly for users targeting the Indian subcontinent. Tests conducted on a test website hosted with MilesWeb revealed:
A. GTMetrix: –
An average loading time of 1.6 seconds, with eight out of nine tests completing in under two seconds. The fully loaded time ranged from 1.1 to 2.4 seconds, indicating efficient server response times.
B. Sucuri Load Time Tester
While the Singapore data center recorded a swift 0.8-second load time, global response times varied, with some locations experiencing delays up to 7 seconds. This variability underscores the importance of selecting an appropriate data center based on your target audience’s location.
C. UptimeRobot
The site maintained a 99.97% uptime over two months, surpassing the advertised 99.95% uptime guarantee. However, it’s noteworthy that MilesWeb’s Terms of Service state: “although we offer 99.95% uptime, we cannot fully guarantee this,” which may raise concerns regarding accountability.
2. Data Centers
MilesWeb operates six global data centers: India, USA, UK, Canada, Singapore, and Australia. However, certain hosting plans, like cloud hosting, may offer a limited selection of data center locations. Users should verify the available options to ensure they align with their target audience’s geographic location.
Hosting Plans and Pricing
MilesWeb provides a variety of hosting plans tailored to different needs
Shared Hosting Plans:
- Starter Plan: Starting at ₹40/month, includes 1 website, 1 GB SSD storage, 10 GB bandwidth, free SSL, and free website migration.
- Plus Plan: Starting at ₹80/month, offers unlimited websites, 2 GB SSD storage, 20 GB bandwidth, free SSL, and free website migration
- Business Plan: Starting at ₹140/month, provides unlimited websites, 3 GB SSD storage, unlimited bandwidth, free SSL, and free website migration.
VPS Hosting Plans:
- Ignite Plan: Starting at ₹753/month, includes 1 vCPU, 2 GB RAM, and 50 GB SSD storage.
- Elite Plan: Starting at ₹1,100/month, offers 2 vCPUs, 4 GB RAM, and 75 GB SSD storage.
- Stellar Plan: Starting at ₹1,650/month, provides 3 vCPUs, 6 GB RAM, and 100 GB SSD storage.
Dedicated Server Plans:
- Standard Plan: Starting at ₹5,940/month, includes Intel Xeon E3-1230v2, 8 GB RAM, and 1 TB HDD.
- Advanced Plan: Starting at ₹10,500/month, offers Intel Xeon E5-2620v2, 16 GB RAM, and 2 TB HDD.
Reseller Hosting Plans:
- Basic Plan: Starting at ₹351/month, includes 20 GB SSD storage, 100 GB bandwidth, and 10 cPanel accounts.
- Pro Plan: Starting at ₹899/month, offers 100 GB SSD storage, 500 GB bandwidth, and 50 cPanel accounts.
These plans are competitively priced, with discounts available for longer-term commitments. However, users should be aware of the renewal pricing, which may differ from the initial promotional rates.
Customer Support
MilesWeb’s customer support is a standout feature, offering assistance via live chat, phone, email, and a ticketing system, all available 24/7. Users have reported prompt and helpful responses, with support agents providing detailed guidance, including screenshots for complex tasks. This level of support is particularly beneficial for users new to web hosting.
Security Features
MilesWeb prioritizes website security, offering:
- Free SSL Certificates: All plans include SSL certificates, enhancing data encryption and building user trust.
- Regular Backups: While backups are conducted, the retention period is limited, and users are advised to download backups promptly to avoid potential data loss.
- Malware Scanning and Removal: Advanced tools are employed to detect and eliminate threats, safeguarding websites from malicious attacks.
- DDoS Protection: Measures are in place to defend against distributed denial-of-service attacks, ensuring website availability during high-traffic events
Terms of Service and Refund Policy
MilesWeb’s Terms of Service include several clauses that users should review carefully:
- Uptime Guarantee: While the company advertises a
